Career Opportunities at Bagger Nation

Service Technician, Harley-Davidson Customization

Summary

Repair, customize, maintain or overhaul both customer and dealer-owned Harley-Davidson motorcycles as close to the allotted time schedule as possible with superior quality.

Major Duties and Responsibilities

1. Service Department Operations

  • Provide prompt, dependable, high-quality customization for customer's vehicles
  • Complete repair work within the scheduled or allotted time period
  • Continually improve this "efficiency" skill
  • Maintain productivity (time spent working on billable jobs) as close to 100% as possible
  • Accept work assignments from Service Manager and General Manager
  • Request parts for the job as early as possible when needs become known
  • Perform service, repair and customization work in accordance with factory and/or company specifications
  • Assist Service Manager, when requested, with writing up work orders, communication with customers, test riding or any other issue which will help ensure customer satisfaction
  • Notify Service Manager of additional work needed or any delays in expected completion as soon as they become known so that the customer may be contacted
  • After job is finished, ensure proper completion and filing of paperwork
  • Keep work areas as clean as possible and assist others with maintaining shop cleanliness
  • Maintain technical (PHD and other) qualifications by completing any necessary training programs assigned to you by the Service Manager or Operations Manager

2. Customer Service

  • Minimize come-backs and deal with them promptly and satisfactorily when they do occur
  • Keep customer's vehicle cleaner than when it was dropped off

3. Other Duties

  • Assist in maintaining shop area cleanliness
  • Load and unload bikes on trailers
  • Provide occasional technical support to customers, both internal and external


Inventory Control Associate / Shipping & Receiving

Summary

Bagger Nation is searching for the right person(s) to join our team at our Distribution Center in Phoenix, Arizona.

Inventory

1. Configure warehouse spaces as dictated by forecast of inbound products.

2. Conduct walk-through inspections and report inventory deficiencies.

3. Ensure warehouse spaces remain organized, clean and free of obstacles.

4. Perform weekly cycle counts of assigned inventory items and report results to management.

5. Participation in activities to support LEAN initiatives.

Packaging

1. Perform tasks to support assembly, packaging, material handling and facility cleaning.

2. Visual inspection of finished product.

3. Follow all SOP’s, safety guidelines and company policies and procedures relative to production.

4. Perform functional testing and finished goods inspection to ensure all products meet established quality criteria.

5. Perform other duties as required.

Receiving

1. Receive product from vendors by verifying pieces received, unloading freight, analyzing shipper’s packing documents, and process receipts on computerized purchasing/inventory control system (PeachTree). Verify contents and place products in assigned warehouse location.

2. Assist in routing outside processing items to proper vendor.

3. Assist in Warehouse and Receiving activities as required and maintain a clean and organized warehouse and receiving area.

4. Assist in receiving returned goods, process RGA paperwork / transactions using the PeachTree accounting system to provide accurate and timely completion.

5. Receive, process, store and deliver other purchased goods to personnel throughout the facility.



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PAUL YAFFE'S BAGGER NATION
2211 E. INDIAN SCHOOL RD.
PHOENIX, AZ  85016

SHOP HOURS
M-F | 7AM-2PM
SATURDAY & SUNDAY | IN THE WIND
602 840 4205
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